Gratitude and Greatness at Student Support Services

One of the ways we’ve been building collective responsibility within Support Services is by being intentional about how we start our time together.

At each staff meeting, we begin with “greatness and gratitude” — taking a few minutes to share the schools we’ve been working in and the positive impacts we’re seeing. It’s a simple practice, but it keeps us grounded in why we do this work and reminds us that we are all contributing to something bigger than our individual roles.

Alongside this, the mock audit process has brought teams together in a really meaningful way. School teams and Support Services staff have been working side by side—reviewing, reflecting, and making improvements together. There’s been a clear shift toward shared ownership, where supporting students is not left to one person, but is truly a collective effort.

This combination of reflection, gratitude, and shared work is helping to build a culture where people feel connected, supported, and responsible for the success of all students—not just those directly on their caseload.